Ask Me A Question

ASK ME A QUESTION……

My blogs are a way for me to communicate with you all, a place I can share whats happening and if I’ve anything new to tell you. Just like my extra blog I wrote on Saturday……missed that one didn’t you? lol Well guess what? I’ll be throwing in an extra blog from time to time as I want to get people use to checking my blogs daily, to see whats happening and if I’ve shared anything new. I’ve had a social media break this weekend, one that was very much needed, but I had something to share with you all so I decided to do it via my blog and only one person spotted it, but one more than when I first wrote it, I’m still happy as I got one comment on it, now that may change now I’ve mentioned this, but I just wanted to show everyone that you just never know when I may just do a quick blog thats not on a Monday. Now last Monday I didn’t advertise on my business pages that I’d posted my blog as I’ll no longer do this as I feel now I’ve created a pattern one that many will remember automatically that Monday is my main blog day. Now whenever I post my Monday blog it’ll now be at any time throughout the day and as always one of my lovely admin team members Paula will keep track of who’s commenting. So anyway enough of that, here’s more about todays blog……..

Today I thought I’d write a different kind of blog, one where you can ask me a question and one I can hopefully answer. So if you have a question for me then comment on my blog with your question and I shall do my very best to answer it, if its a long answer I may pick to answer it on an upcoming Monday blog, but I shall still let you know by replying so you can watch out for it in weeks to come. I do get asked lots of things, but with you asking me on here, it means thousands of people if not millions…….wishful thinking but hey maybe one day, can actually read them too. The power of social media and getting your story across and questions answered is massive, but blogging even bigger, more can see this as people aren’t as restricted as like they are with social media, not everyone has social media so blogging is a way to reach out to many more people. Blogging also helps your website massively, so the more I reach out to my customers to keep frequently checking my blogs the more it’ll help me be seen.

I often read many blogs on others websites, it gives me more of a personal insight to who and what that business/person is about. I like the personal touch of reading what they want to share with everyone, things they may not share on social media. Blogging’s becoming more and more popular and you don’t have to have a business to blog, anyone can blog. I for one will be blogging more especially when I have social media breaks, so if you don’t see me post on social media then maybe check now and then to see if I’ve done a blog. I wont be blogging every day I have off social media, only really if I have something to share with you all. Now I’m taking a little break from work from the 1st August, I’m not going anywhere I just need 2 weeks off so I can refill my cup…..we can’t pour from an empty cup! I have added a banner to state my closing times, the website will remain open whilst I’m closed, but orders will only leave on my return and in the order the arrived on the website. Once I reopen on the 17th August that will be classed as our first working day and orders will take up to 10 working days to be despatched, it will all depend on how busy the websites been whilst I’m off, but please don’t feel worried about ordering as I still need to keep my business ticking over whilst I’m off. I will be posting to social media, but mainly through Instagram which will go direct to my business page. Also I’ll put a message up on my business page inbox to let people know if they message me i’ll only be checking messages once a week and to use my group to ask my admin team any questions you may have. I will be working one day and that will be to get my monthly subscription boxes out which will be around 7th August possibly the 6th I haven’t decided yet, but you’ll know if you’re a subscriber as you’ll receive your despatch note. I will decide this week as I’ll have to notify Royal Mail of my closing dates as I always cancel my collections when taking a holiday.

I’ll be back to check what questions you’ve asked me later this evening and I hope you all have an amazing week. Don’t forget, from time to time check my blog just in case I write an extra one to share something I’ve added to the website.

Lots of love

 

Rachel……x

Weekend Website Top Up

Yep its Saturday, but I wanted to just see who might spot my little weekend blog I’ve decided to do out of the blue……it could happen more often and I feel it’s a great way to connect with many without using my social media platforms.

It’s the weekend and the websites had a little top up! I’ve added some crumbs to the website and one is an exclusive past subscription scent, I wonder who will spot it? I’ve also added a few other scents to the website in both brittles and pods, I’ll hopefully manage to top up again later in the week, but it will depend on how I get on work wise and also getting the scents ready for the August subscription box too. Now if you spot something on the website and you purchased on Friday and you’d like to add to your order, you can do this by messaging my business page with your order number and what you’d like to add to it and I will pick this up Monday morning. I have held back a few wax crumbs from the subscription boxes just in case and as always only one fragrance per customer in the same scent per order, this is to make it fair as I know many love these scents. You might need to checkout to see if you can see in the brittle section a recently new scent that I had only released in wax crumbs.

I’ll be using my blog to post more about my LIWL Crumb Drop and other website tops up’s too, I think it’s a great way to advertise and reach out to many more. I‘ll always still do my Monday evening blog, but from time to time I’ll drop in another blog sometime during the week, especially if I’ve something to share with you all. I‘m also trying to be good and not spend time using social media on weekends as I do find it very hard to switch off from work and can often get carried away looking through my instagram and facebook business pages. This way I can decide if to share to my social media without having to go on it as I can do it direct from my website. I have left my phones upstairs today and iPad to stop temptation and I don’t have my main computer logged into any of my social medias so again I don’t get distracted.

Be sure to carry on interacting within my facebook group, my amazing admin team are around to approve your posts and help with any questions you all may have. Any messages sent to my in boxes will be dealt with Monday once I’m back at work and also if you’ve sent emails these will be dealt with Monday too.

Enjoy your weekend and…….happy melting!

Love Rachel……x

Happy Monday!

This week is the start of the school summer holidays for us, but I know this years going to be so different to how it normally is. As a family we had hoped to go away this summer, but we’d only just talked about it in January and between the 3 of us were coming up with places we wanted to visit, but hey no one knew what this year was going to bring and there’s plenty time for a family holiday another year. So i had penciled in holidays for August and I’ve decided to stick with them as I’ve had no time off this year and I need a little rest. So from Wednesday 4th August to Thursday 20th August I shall lock my workshop door and have some well deserved time off. I plan to use this 2 weeks break to spend time with Alfie, maybe a spot of gardening…..if the weathers good for us, might have a clear out and fingers crossed maybe my eldest might be able to head on over and visit us. It doesn’t matter were staying home, we’re still going to make some memories as that’s what’s important in life. To be honest if i ever go away I’m always happy to get back home as I’m a real home bird, I like going away, but I’m always happy to get home and back in to my everyday routine. I’ll be using a few of the days I’m closed to catch up on paperwork, make a few changes to the website and to get ready for Christmas……yes I said Christmas! lol Its crazy to think how quickly this year has gone, we’ve all lost so much of it with everything that’s been going on in the world and the changes we’ve all had to adapt too, but change is good and its certainly made me realise a lot of things and changes I want to make too. I remember January and how long it seemed and that many people were also saying it was such a long and slow month, then February flew by and then March came and I remember when Alfie said when he came home from school ‘mum school could shut for a bit whilst we go in lockdown‘ I kinda thought to myself, that wont happen and then Boris made the announcement and lockdown started. That first week i honestly thought lockdown would drag and it would be awful, but we as a family adapted to it really well and I was lucky as i already worked from home so nothing really changed for me apart from having to home school Alfie. I was so grateful that my business was still able to carry on and that my customers still supported me and it also brought new customers to me too. I do honestly believe that many people will now support smaller businesses, those who handmade products, those who are in networking marketing as i personally feel you get more of a friendly service. I also feel that smaller businesses appreciate customers so much more and show far more gratitude to their customers. I personally are so grateful to every single person who buys from me, to those who comment on my daily posts, to those who share my posts, everyone who takes time to do these regardless of if you buy or not, everyone of you are grateful too.

This year I had many plans, but some I’ve decided to hold off on until maybe next year…….well if I feel it’s the right time, but if not I’ll wait until the year after. I’ve also got lots of good things coming up too which I’m excited about. I have taken the decision not to do any events I had planned this year, a few have already been canceled, but one they’ve not decided yet, but i have decided I wont be doing it. I‘ve to think about many things when it comes to events and I don’t feel this year I could have my stall set up in a way that would keep people away from each other and also I wouldn’t be able to allow people to pick up my products to smell them. Maybe 2021 I will be back doing a couple of events, but for now I wont be at any of the ones I did last year. I may decide to have my own, but if I do I will write about this closer to the time and it will be done more on an appointment basis and customers wouldn’t be able to pick products up so I need to really think about this before I decide if I’ll have my own.

Local collections…….. These will remain unavailable throughout the summer, once Alfie‘s gone back to school I may open collection slots again, but only a couple of times a month. At the moment I can’t open them up as I take each day as it comes and with Alfie being home I can’t plan collection days as we never know what kind of day we are going to have and with it being the holidays we may wake up one morning and think right were off exploring for the day. I promise you they will come back, but for now if you’re local you can’t collect. Once they reopen it’ll be the same as always that you will need to stick to the day and time you’ve selected. I will be making a few changes to this when I reopen collection, so please make sure you read all details when I do. I will make an announcement on my Instagram and Facebook page when its back on.

 

Ways to find out what’s been posted

Good evening!

I hope you are all well and enjoyed your weekend. This evening I want to talk to you all about how you can find out what’s happening via using my social media or looking through past blogs.

Ive got a few different social media platforms I use, mainly Instagram and Facebook. On Facebook I have my business page and then 2 different Facebook groups. Now i tend  to post from Instagram straight onto my business page on Facebook and then I’ll use my 2 Facebook groups for different things. My main group is my Little Melts With Love https://www.facebook.com/groups/850232061701698/?ref=share
inside this group you’ll find one of the nicest community of people ever, this has a mixture of customers and people who haven’t bought from me but love to see what’s going on inside of the group and some often join in with the daily chat. I often go live in this group, sometimes I’ll make wax for everyone to see or I may have something I want to talk about to those who are in the group. The group is a great place to be able to use the search bar to look for questions others may have asked in the past. I have an announcement list where I pin things that are important to the top of the group so members can find the important stuff easily. I have many people who may message me with the same question, but most times it’ll have already been asked within the group, so all you need to do is pop your question in the search part at the top and if it’s been asked before everyone who’s asked it their post will show up. I do also have one of the best admin teams ever, who if you tag in the group they’ll be more than happy to answer your questions and if they are unable to then they’ll point you in the right direction. This group is used for customers to chat about what they are melting, sharing photos of deliveries and also asking what everyone’s favourites are, it’s my little melt family and it’s a lovely one at that.

Then there’s my VIP subscription members group, this group is for those who have an active subscription https://www.facebook.com/groups/896339447450635/?ref=share

now I only ever talk about subscription boxes in this group and share with subscribers any loyalty codes that they’ve earned, discount codes I may have for them off past subscription scents and I may share the odd picture when I’m making up subscription boxes for the following month. Again you can search inside the group to see if anyone’s asked the question you maybe wanting to ask. I have announcements pinned to the top just like the main group and also my amazing admin team are always around to help where they can.

The main group is really an amazing group to be apart of, to join you must answer all questions. It can take a few weeks to sometimes be approved as we don’t manage that side of it daily and we do check out all accounts as unfortunately there’s many fake accounts out there and we want to protect all our members who are in our group. We also have a strict rule that we don’t allow any other wax businesses within the group and anyone who’s not answered all the questions.  We’ve nothing to hide, but this is my community I’ve built up and my safe place for my customers and those who love to see what others are buying. We often go through the group and remove inactive accounts or accounts that look like they are no longer in use. Our groups small, but it’s filled with so much love.

If for any reason you’re unable to find an answer to your question within the groups and you’ve also asked my admin team by tagging them, then please message my business page. I aim to reply to messages within 48 hours, longer if they  are sent on Friday’s as I don’t reply to messages on a weekend. I don’t often check my page on a weekend as I like to spend time with my family so it’s my time to switch off from work. I’m the same on evenings too that messages don’t get answered. I do receive a lot so it does take time to get through them and I always start with the oldest first. This is why it’s good to use the groups to find many answers as most of the time someone will be able to help you. If you have a question regarding your order, please message along with your order number and question, I’m unable to look into any orders without an order number so please make sure you supply this when messaging. I don’t reply to any order messages to my personal profile, anything to do with your order must either be sent to my Facebook business page or my Instagram business account.

 

Don’t forget that my blogs another great place to check as each week I’m talking about many different things and will hopefully answer many popular questions you may all have.

Right I’m off to relax for the evening. I hope you all have a beautiful evening and…….happy melting! ❤️🌈

 

,

About my scent list

Good evening!

Ok it’s getting scary now how quickly these weeks are flying by and can you believe we’re in July already? This month would have been the end of Alfie’s year 7 and I sometimes feel sad he’s had to miss so much of his first year in high school, but I’m grateful we picked one of the best schools around us as during this pandemic they’ve shown so much support it’s really helped us massively.

So this week I’m going to share with you some scents which are coming to an end or possibly going on holiday, if they go on holiday it can be between 1-10 months, it all depends as I’m currently changing my list to fit seasons and also having limited editions that will only last until the scent sells out. Now to keep up to date with scents ending and going on holiday, you’ll need to keep your eyes on my blog as I’ll share most of it here. I’ve many customers who aren’t on any of my social media platforms and my blog is accessible for everyone so this is where I’ll share lots of information. All blogs I write you can always look back on, you’re more than welcome to comment on each blog if you wish too. There’s been a little Incentive for this  to encourage customers and followers to interact with me via my blog.

ENDING

Lavender
Sherbet Lemon
Frankincense  & Black Cherry
No More Dirty Laundry – replaced with Heavenly
Mango & Starfruit – limited edition
Candyfloss – limited edition
Rose
Flower Bomb
The One
Sandalwood
Hide Her In The Wardrobe

GOING ON HOLIDAY

Pride
Lets Get Flirty
Hide Him In The Wardrobe
Pineapple & Mango
AvoLimeBath

 

Now the ones that are ending, I may from time to time bring them back as an exclusive which means I’ll make stock using all the fragrance oil and once sold then it’ll end. The 2 new ones Mango & Starfruit and Candy Floss these were jut limited editions and I’ve one more batch to make then once that’s sold it will end. I keep my scent list moving as it’s good for change and also gives customers other scents to try. Now if you love trying scents then my subscription box is amazing to receive every month. I’ve got a waiting list for this, but if you’re in my Fb group you can add your name to it, or if you’re on my Instagram you can DM me and I’ll add your name.

As the seasons  change, my list will change. Now during spring/summer I’ll have a good range of fruity scents, but then as we start to go into autumn many of them will go, but I’ll always have some from each category on my list. Normally 2 from each if not more, but from time to time you may just see one choice, but it won’t be for long it’ll be just why I’m deciding what scents are coming next.

Now some of the above scents that are ending, some will be made up for the very last time, a few have already ended. So whenever I post to my social media if it’s the last batch I will always state this. You’ll need to keep your eyes on my Instagram and Facebook business page as this is where it will be shared, it won’t be shared in my group. Then every season I’ll update on my blog scents that are ending and scents going on holiday, I’ll also announce on here too if it’s coming back from holiday.

 

I just also want to mention that in August I’m taking a 2 week holiday. This will be more towards the start, but I’ll confirm dates closer to the time as before I take my 2 weeks off I’ll get monthly subscription boxes out. I will post dates all over my social media, but I’ll keep reminding everyone as the website will remain open but whilst I’m closed no orders will leave. I’ll use the time running up to it to run my stock down so that the websites not stocked up loads whilst I’m closed and then once I return I’ll then start to stock it up again.

I hope you all have an amazing evening and enjoyed reading this weeks blog.

Love

Rachel……x