How you can help new potential customers by leaving me a review

How you can help new potential customers by leaving me a review – I’m sure many of you are like me, whenever I go onto somebodies website the first thing I look for is customer reviews, I also look to see if they have google or trust pilot reviews too. This shows me what the businesses customers think of their products and to me thats so important and is one of the main reasons I’m most possibly likely to order from them. Now my customers can leave reviews on a few different platforms, they can review their purchases on the website by logging into their account and reviewing their past orders. I’ve also got google business, this platforms amazing and so many people view through google business and the reviews on their from customers really help so much. My other platform is facebook, on my business page you can leave a review by recommending me. Small businesses like myself really do reply on our customers to leave reviews and I often remind my customers and ask if they would mind leaving reviews. I recently set up google business, you send off your details to google and once they’ve verified that your business address is correct you’re then set to go. So with it being all new I haven’t very many review on there as of yet, so this is where all my customers come in. If you’ve ever purchased off me and would like to leave me one, please head on over to https://www.google.com/search?client=safari&rls=en&q=little+ideas+with+love&ie=UTF-8&oe=UTF-8 where you’ll be able to leave one. You do need a google account to do this and I also take time to reply to everyone who does leave me one as I find it really important for me to acknowledge my customers who take time out to leave a review. Customers can also share a photo on their of their delivery or maybe what they are melting.

I’ve lately been reviewing many purchases I’ve made, as I know how important it is. It takes minutes to leave a review. Reviews are always something I’ll ask my customers to leave and sometimes I might always be asking in my facebook group for them to leave one. If I don’t remind customers we can sometimes just forget, I know I do sometimes, but I always try my very best to review any purchase I get now within days of receiving it.

Reviews have the power to gain a potential customers trust and they can also encourage people to interact with me as a business, they find that when customers review and see the business owner replies too they can see they are far more approachable. I’ll always reply to every review thats done via google, I do sometimes reply to reviews on the website, but not every single one, but I’ll always try and reply to comments that have been left on my blog.

 

Customers are more likely to purchase from a website where customers have reviewed products, a customer might comment on the fragrance of a scent that they love or maybe dislike, but that could help someone who’s unsure as to if they purchase it or not. Also products like my reed diffusers when customers leave reviews about how they last so long and the quality is amazing, if i read these following reviews on a website, these reviews would sell that product to me at a drop of a hat…….

Wai-Ling Bennett (verified owner)

These bottles are very robust yet classy, not likely to tip over, even with the reeds in. I have tried loads of reed diffusers in the past and Rachel’s diffusers have surpassed them all. I have Snow Fairies, Apple & Fig, No More Dirty Laundry, Rhubie Rosie and Frankincense and Black Cherry diffusers and I can honestly say they are all lush and smell divine. These are handy in the bathrooms and kids’ rooms where I am unable to use electric burners. I have had some of these going for over a month now and they look like they will last months as the liquids have hardly gone down on some of them! My house smells amazing and it’s lovely smelling the different scents as I go from one room to another, thank you Rachel for another great product! x

krystaldeeming (verified owner)

I have purchased so many diffusers in the past and these are BY FAR the best! Well worth the extra pennies! I have 8 of these (addicted) – one is still half full since September (5 months ago). X

Charlieplummer (verified owner)

I’ve had many many reed diffusers over the years from LIWL and they have ALL been absolutely gorgeous. Luxury quality reeds and the throw off them is insane! I’m often being complimented on all the lovely smells in my house and it’s all from the reed diffusers xx

roseena (verified owner)

I have the rhubie rosie diffuser in my porch way every time someone comes they all say ‘what a lovely smell’ a lovely fresh strong scent highly recommend

Sarah (verified owner)

They are simply stunning. I bought Frankincense and black cherry and Lemon curd. Both smell true to their name sakes and are great value for money as the quality is amazing and they last!

Did you know that over 80% of people said that positive reviewswould encourage them to purchase a product? So please always give every business you purchase from a thought and always review the products you bought, you’ll help us all massively!

Enjoy your evening!

Love

Rachel….x

 

 

February News

Little Ideas with Love

I haven’t done a blog for a little while and I did promise myself last year I would blog weekly….but you know sometimes things get in the way, but hey ho I’m about to change that!

So as where just at the start of February, I thought i’d share with you all a few things that will be coming up this month. First of all is my business birthday, can you believe i’ll be 6 years old this month? Now some of you where at the very start of my journey 6 years ago and I love that you’ve watched me grow as a business and that you’re still enjoying purchasing from me too. Since my first ever trading day so much has changed, I first started out making wax hearts, these weighed around 14g each which is the perfect amount to have in your wax warmer. Then i bought in some wax warmers so I could offer gift sets and wax starter sets too. I did decide to branch out and buy in bath products and whilst these became popular I decided to remove these after a couple of years and I wasn’t making them and even though I went on bath bomb courses, I knew it would never be something I wanted to make as i just love making the wax side of things and also my reed diffusers and room sprays and other home fragrance products. I love seeing how much I’ve grown and I hope to continue to grow fro many more years to come.

Also later this month will be the release of the 7 chakra discs, I’ve been testing the fragrance for this months and I cant wait to announce what scent I’ve selected ad I’ve really fallen in love with it already. My wax club members will get a heads up on the day these will be released, this is one of the perks of being a wax club member along with the discount codes they receive for their 12 months membership. I’ll add the link in the blog to the wax clubs so you can take a little look at all the benefits. I love seeing how much my wax club members save each year.

Also this month my Subscription members will be receiving their monthly fix of wax from me, once a month payments taken automatically from those who sign up and then I make up all the boxes and ship out. Each month they receive 4 new scents made up in wax pods, did you know that my wax pod packaging even though it looks plastic is actually made from corn starch and fully compostable. I stopped using those nasty plastic wax pods a few years back and switched to these as they are so much better and I also like doing my bit for the environment too and if we can all cut plastic a little bit, we’ll all make a difference to the world.

Also happening this month I’ll be testing more scents to make into carpet fresheners, sometimes you’ll see scents appear and then stop as some will be limited editions only so you’ll need to make sure you grab your favourites when they come in stock. I have 2 different options for the carpet fresheners now, in 2 different sizes. You can grab a bag with a bamboo spoon or you can grab the new biodegrade shaker pot, I searched for this type of packaging as again its kinder to the environment and in time the bag with bamboo spoon will eventually stop. The new shakers have been really popular and I personally prefer them to the bags. I’ll be doing a little video later this month on showing how to use them as I always say less is more…..you don’t need much on your carpet.

Also this month I’ll be promoting my Google Business page, leaving a review on my google page really helps me to be seen, not all my customers find me via social media and I’ve noticed lately I’ve had a few find me since I set my google business page up. For me to do this I had to have my address of my business verified, once google verify this then they give you the go ahead to set it all up. It also helps new potential customers buy with ease knowing you’re a verified business and being able to see customers reviews. If you’ve not reviewed and you’ve purchased from me I’d be so grateful if you could do, you can also share your photos on my google page to show other customers what you might have ordered or what you’re melting too.

Later this month I’m going to talk about CLP, I’ve done this in the past, but I’m going to explain what things mean on the CLP label, I think its so important for everyone to understand this and why its important as a business that we all use CLP, its a legal requirement and I want to explain to people why its important to make sure whoever you buy from in this industry that they have the legal requirement CLP’s, but I’ll talk more about this later in the month.

One big ask I have of everyone reading my blog today is, f you read them please leave a comment. The more interaction I get on blogs the more it will help my business to be seen as google love seeing people commenting on blogs as it really does help. With how times have been over the last 12 months with coronavirus many businesses have struggled and are still struggling and were all reaching out to ask our customers and followers to support us by commenting on social media, blogs etc as its not always about spending with us, comments help us just as much so dont feel like you cant ever comment even if you don’t ever buy from me, as honestly its fine as your comment could really help me.

 

Right I think I’ve talked for long enough now lol. I’m going to get back to my working day, I’m pouring wax today and lots of it. I hope you all have an amazing sparkly day and……happy melting!

Love

Rachel……x

https://www.littleideaswithlove.co.uk/join-our-wax-club/

New Products

7 Chakra Soy Wax

Good morning!

I’m sure some of you may have seen that on Boxing Day i released a new product which was, 7 Chakra Soy Wax Discs. These flew out which I did have a feeling they would, but don’t worry as each month more will be released. How it will work is once a month, i’ll put the listing live, only a selected amount will be released and each month they’ll be made in a different scent. For December i went for my new scent Amethyst Rose, this was a scent that was in the December subscription box and one i truly love. I’ve had this scent specially made by a chemist i often use for many of my exclusive scents. I’ll be sharing more about the Chakra’s next month and will do a live on my business page all about them, so hopefully many of you will get to watch me and I can hopefully answer some of your questions.

Another product I shared wasn’t new, but I had picked a new packaging for them and this is my carpet freshener which now you can purchase in 2 different packaging options. The new kraft shaker ive picked is just perfect and works really well with my product. The packaging is also biodegradable and as many of you already know I switched my plastic pod packaging a few years ago to compostable packaging as I really wanted to cut out plastic as much as I possibly could. I’ll always try and make many changes lie these as I really do care about our environment and if it means i can cut as much plastic out as I possibly can it’ll then have a big impact on how little plastic my customers use when buying my products.

I’d also just like to take this opportunity to thank each and everyone of you for all your continued support and custom. It’s been a year that none of us could have ever predicted and a tough year, but I’m hoping 2021 will start to see things getting back to normality. We’ve still along way to go, but i know we will get there and I’m so grateful to everyone who’s stuck by me in these hard times.

I hope you all have a beautiful sparkly day and…….happy melting!

 

Love Rachel…..x

 

Christmas Closing Times

I actually can’t believe its December and Christmas is almost upon us….this years flown, but im glad in a way as its been an extremely hard year not seeing friends and family. So today i thought id just go over my Christmas closing times again as i know not al my customers are on social media.

I’ll be locking my workshop doors on Tuesday 15th December 2020 and will be reopening them on Wednesday 6th January 2021. During this time whilst im closed one of the weeks will be used to do a full stock take and also make wax ready for reopening in January. I always run my stock levels down on the run unto Christmas so i can start a fresh in the new year. My website will remain open whilst im closed, but no orders will be despatched during the times ive stated about and then once i return orders will start to be despatched in order they arrived. Please give it at least 6 working days from me first day of opening for your orders to be despatched. Once we get into January i’ll start to add my clothing range back to stock, ive taken this off now as many of my suppliers are getting ready to close and also i wouldn’t have the time to print clothing up just before closing. Clothings been a great success since starting it this year and its so lovely to see many of you loving my brand.

I’ll be sharing posts on social media whilst I’m closed and keeping my groups active too, but I’ll also be taking some much needed time off. I’ve not really had anytime off this year with COVID and as like many of you not even been able to get away for a few days. I plan to really enjoy my Christmas, feet up, lots to eat, family time on Christmas Day and just to sit back and be grateful that we’ve got through this year.

Im hoping to get back into wring regular blogs as I’ve found having time off social media is good, it gives you time to think about what’s happening next with your business, gives you time to rest as social media detox is good for you, so I’ll be connecting with my customers through blogs, broadcasts etc.

You too can stay connected with me by commenting on my blogs and I’ll always read every comment and reply to you too, so it’s always good to check back a few days later.

Right I’m off to enjoy my evening, thank you to everyone who’s taken time to read my blog, to everyone who’s supported me through 2020 I’m so grateful to you all.

Goodnight! x

Reviewing your purchases

Reviewing your purchases

Good evening!

I hope you’re all well. This evening i just want to talk about reviewing your purchases . If you’re like me when I’m buying from a website I always checkout the reviews on products. Looking at others reviews good or bad gives me an insight into what people think overall of a product. So this is where you come in. As a customer I’d really appreciate it if when you buy off the website you review your purchase. Honest opinions as thats what counts, reviews help my website massively and help new potential customers also buy with ease.

If i was going to buy say a reed diffuser off my site and id never come across this website before. I’d look at the review section and saw many customers of LIWL leaving reviews about how long they last, how they are packaged, maybe customer service etc, it would make me feel more at ease buying for the very first time. Because its all to do with fragrance, every customer who buys from me needs to go off recommendations and reviews to help them decide what fragrances to select. This is why its so important for you all to review each time you buy, now you can only review if you’ve set up an account and not checked out as a guest, so if this is something you wish to do in the future then please make sure you check out creating an account.

Now for those who start reviewing their whole order of what they’ve purchased I’m going to be sending over 5% discount codes for you to use off your next purchase. Also for everyone who leaves a comment on this blog today 28/9/2020 im also going to give a 5% discount code to use off your next purchase. Terms and conditions apply.  Now it only every lets you review your product the once, well it use to do, maybe its changed over the years im not 100% sure, but feel free to let me know if im right or wrong.

Autumn/Winter & Christmas Scents

Coming soon you’ll start to see stock added to my Autumn/Winter and Christmas scent range. These will be slowly added, my full Christmas range wont be available for a bit yet, but you may just see an old favourite appear for now and then the rest later on. I’ve some gorgeous scents coming and you may see some appear and then end, but its because i want to keep my range changing rather than just having the same ones, so this way it means i can make batches up and as they sell out i can bring in a few nearer ones too. As i make stock, these will be added to the website. I wont be adding stock weekly, i’ll make bigger batches and some will mean once its sold no more stock will be made, but i’ll remove the listings if its no longer available. With how this years gone due to the massive pandemic, i just want to do this year a little bit different.

 

I’ll be launching my LIWL 9 Days Of Christmas Advent Calendar in October, there’ll be a selected amount released and these will be ordered and then sent out in November. They wont contain all Christmas scents, you may just find one Christmas scent in the calendar and the rest will be a mix, I’ll share more information regarding these shortly, but it’ll be a calendar no one will want to miss out on and last years was a huge hit!

I know this Christmas is going to be very different for many of us, but id just like to take this chance to say a big thank you to each and everyone of you for your continued support this year, its certainly a year none of us will every remember and one that will go down in history too! I cant wait to bring to you all whats happening in 2021, but for now i’ll let you enjoy the scents I’m bringing you for the rest of 2020.

Have a sparkly day!

Rachel…..x

 

 

Last day of the month!

Can you actually believe it’s the last day of August? Seriously this year has flown by, considering I for one thought it would go really slow.  September as not only is my birthday, it means we are so close to new scents being released. Keep your eyes well and truly peeled so that you don’t miss anything!

This bank holiday I’ve had a little something on that if you purchase between 28th-31st August 2020. Everyone’s name gets added to the prize draw and one customer will win a little something. It ends tonight at midnight and there’s no minimum spend. As long as you pay using SAGE PAY as this is the correct method for every day orders. I’ll draw the winner on Tuesday and make an announcement on my page and the prize will just be added to the winning customers order.

Now i know many of you will be heading back to work after the summer break and many children will be returning to school. Alfie he’s got just over a week left before he returns. I’m looking forward to him going back as i know he’s missed his friends. I think a little bit of routine will be good for him. I will miss him as in the last 5 1/2 months whilst he’s been at home. He adapted to new school life and its been so lovely having him around, but I just want him to be around friends now and enjoy seeing them all.

Over the next coming weeks i’ll have lots to share via my blog, its something now thats become a habit to write a blog weekly and i love seeing comments from customers after they’ve read it. If you do read it and never leave a comment on it, please do as I always reply to everyone who leaves a comment.

I’m going to head off now as its 1.30pm and I’m heading back to my workshop for just another hour, setting up ready for being back at work Tuesday.

I hope you all enjoy the rest of your bank holiday weekend and…….happy melting! https://www.littleideaswithlove.co.uk

Last break of the summer

Hey, hey, hey!

My last break of the summer I decided to break my last holiday up and split my weeks. I can’t believe where this years gone already and that from next month I’ll be on with Christmas…..yep I’ve said it! 🙈

Over the last 5 months it’s been so lovely seeing so many of you reading my weekly blog. I am going to keep them short and sweet so that it encourages more people to read them. I how busy everyone is and sometimes we just don’t get 10 minutes to read let alone sit down.

I’m hoping each week I’ll be able to share with you what’s new and what’s coming up. I’ve so much to share with you for Christmas. Don’t forget I’ll have my LIWL 9 Day’s Of Christmas Advent Calendar. I will talk about in a few weeks time. My Christmas and Autumn scents, again will share later in September. I’ll be laughing a new gift box, where you’ll be able to select what you’d like inside. Plus you may find a themed box coming up soon too……..all I can say is keep your eyes peeled!

 

https://www.littleideaswithlove.co.uk/blog/

Have an amazing week!

Love

Rachel…….x

Making sure you’re using the correct wax burner

https://www.littleideaswithlove.co.uk/product-category/burners/

It’s so important to me as a wax vendor to remind my customers and followers the safety about using the correct type of wax burner to melt my scented wax in or even anyother business who sells scented wax products too. Please take your time to read my blog as there’s some very important information I’m going to share with you.

So as a seller of tea light and electric warmers, it’s up to me as a seller to make sure the burners I buy in are legally tested to melt wax products. Now every type of burner I sell has been tested and approved to use wax products in, now there’s different types of burners you can buy and this is where you need to be very careful if buying from other shops, online or at markets. You’ll see you can purchase wax warmers or oil burners online and in different stores. Now oil burners are for using for aromatherapy oils, they are not suitable for using wax in, if the burner is suitable for both it’ll say in the description wax/oil burner, if it just says oil please do not use wax in these. Wax heats up at a higher temperature than the oils, if that manufacturer has only tested their burners using oils, then it’s not classed safe to use wax in them. You’ll never see me sell just oil burners, if a burner I sell is suitable for both and has been tested for both I’ll state this on my website. I tend to stick to burners that have just been tested for use for wax, it stops the confusion and then my customers know if they buy a burner for me it’s just for wax products only.

Over the last few weeks on Facebook I’ve seen some shocking photos of people in groups (not mine and none of my customers) showing burners that have over heated when using wax in them and it all boils down to they’ve bought oil burners. I don’t want to scare anyone, but I feel it’s for me to educate my customers why I always say wax warmer on my clp products and website. An oil burner has been tested for aromatherapy oils only, you’ll find some burner’s very cheap question why, if it’s small question why, look at the legal labelling that you’ll find on the bottom of all burners. I’d never personally buy a burner that’s cost £1 it’s more than likely not been tested for wax and in some cases you’ll find it’s probably not been tested at all, believe me good quality burners aren’t cheap to buy for either me the supplier and you the customer, but they are affordable.  I’d hate for one of my customers to use the wrong type and if buying one of my burners you know they have been tested for wax products, they are safe, yes they may be a little more expensive, but this is because they’ve been tested correctly and all CE approved.

Also tea light warmers another important thing I have to share with you all is never use a tea lights that burns  for any longer than 4 hours, any longer than this can cause any warmer to over heat, it’s too long and this is why I always state never melt for longer than 4 hours at anyone time. Melting for more than 4 hours will cause the burner to start over heating, in time it can cause hairline cracks and then eventually crack, you honestly don’t want that to happen as it’s dangerous. If you follow my guidelines at all times you’ll always keep safe and use products the correct way. There’s many burners out there that are suitable for wax, you don’t have to buy one of mine, but all I say is do your research make sure it’s a wax warmer and you’ll be fine as long as you always use your warmers correctly. When using tea lights, NEVER stack one tea light on top of another, I’ve seen this before and it’s DANGEROUS it’s too close to the bowl and will cause it to over heat.

If you are in doubt and there’s a burner you’re after purchasing even if it’s some another wax vendors online store,  feel free to message me with a photo and I might be able to advise you. Sometimes I won’t be able to as it’s not what they always look like, but you as a customer are within your rights to ask businesses that are selling these products if they have been tested for wax. Never feel like you can’t ask businesses questions about the products they are selling as you’ve all got the right to ask questions and any business should be more than happy to answer your questions too.

Just before I go always remember when changing the wax from your wax warmer, never use a knife to remove it as you’ll scratch the bowl of the burner and in time this could cause it to break. Never put your burner in the freezer, I can’t believe people do this as again it’s dangerous. The best way to clean your burner is, turn it on for electric or light a tea light and as the bowl starts to warm you’ll be able to remove the wax using kitchen roll it’ll just scoop out if you catch it just as it’s starting to warm. If you’re cleaning it when all the wax is melted just soak up the wax using kitchen roll. Any old wax just wrap and pop in your house hold bin, never pour wax down your drain this will cause your drain to block.

I hope you’ve all taken a little bit more knowledge from this weeks blog, I like to talk about safety often as my priority is to make sure I keep you all safe.

Have a sparkly evening and…….happy melting!

Rachel……x https://www.littleideaswithlove.co.uk/product-category/burners/

https://www.littleideaswithlove.co.uk/how-to-use-our-wax/

Back to work Tuesday

Good morning!

Tomorrow I’ll be back to work after having a week off. My first job will be to start making some stock, I’ll be making scents like Heavenly, Rhubard & Custard, Cola Cube Fizz, Just Incredible, Filthy Gorgeous, Sleepeeze Range and Just Linen. As I make them I’ll add them to stock but it’ll be done over a week as I’ve lots to catch up on too. Over the last week some of you will have spotted on my Instagram stories a few little offers, I only shared these to Instagram as I’ll switch between the 2 social media platforms whenever I have a little offer on and share in one of my stories. Stories are a great way to connect with hundreds even thousands of people who may never see your feeds. We offered 10%, 15% and then lastly free postage on wax sample boxes with 10 samples in each box.  I have a lot of followers on Instagram and picking which platform I share offers on gives me an insight as to who see’s me and on what platform which helps me massively for when I’m sharing products. I also understand not everyone’s on Instagram who buys from me and this is why sometimes when I do an offer in my stories I’ll just target Facebook rather than Instagram, so it’s always a mix.

This month I’m getting ready for Christmas, I’m currently sampling a new batch of Christmas scents, I’ve been testing most of the year, but decided to try a few others too. My range of Autumn/Winter & Christmas scents will be added to the website from September onwards, Christmas scents will be last and not added until some time in October. I’m also putting together a new gift box range, hopefully launch this September/October.

It’s just a little blog today, short and sweet, but next week I’ll be writing about something really important and I hope many of you pop over and take a read. I’ll remind everyone about it in the day it goes live as I want many to read this one.

 

Have a beautiful week and……happy melting!

 

Rachel……x