Please note it is important you do not add any other items to your shopping baskets when ordering the surprise subscription – the system actually wont let you – as we can’t guarantee what you add, will be in stock once your monthly subscription box is dispatched.
Once you’ve signed up please head to our LIWL VIP Subscription Group https://www.facebook.com/groups/896339447450635/?ref=share
well be sharing news in this group and also sharing information regarding collecting loyalty stickers and other information we think you’ll need to be updated on too.
In this box each month you’ll receive 4 x wax pods all brand new scents and only one or two of them will make it to my scent list, the rest will be exclusive to the monthly pod box.
We will only be sending surprise boxes out around the 18th of the month, depending on when it falls. If it falls on a weekend then boxes will be sent on our next working day. Or if we are on holiday details of despatch times will be put on our social media platforms.
If payment fails on your payment date you’ll automatically lose your slot if payments not made within 24 hours, if this happens you’ll have to sign back up but may have to wait for a slot to come available. Cut off for grabbing your monthly box is the 3rd of each month, if you miss grabbing one before this date you’ll need to wait for the following month for the listing to have stock added to it if there’s any spaces left. We do it this way so that we have our numbers in for the month and then we can make a start on making up the products that are going in your boxes. If you add items to your first order when ordering a box, your order will be automatically cancelled. We do not offer collection on these boxes as all boxes leave together via Royal Mail.
If you’re a platinum plus customer you can get 5% off your monthly box. You must contact me to have this set up as you’ll have to purchase your box again if you’ve already got a slot. Your current slot will be cancelled and then when the new month begins you’ll be given a slot to purchase your box. All details regarding this you’ll find on the wax club membership platinum plus listing. Also platinum plus members when collecting their monthly loyalty stickers for these will trade their stickers in for something else.
PLEASE NOTE WE HAVE A LOYALTY SCHEME WHICH TO GET YOUR REWARDS YOU NEED TO BE A MEMBER OF OUR FACEBOOK VIP GROUP. WE CAN NOT BE HELD RESPONSIBLE IF CUSTOMERS DON’T CLAIM THEIR LOYALTY CODES WHEN WE POST WHO’S EARNT THESE IN OUR GROUP. WE ALSO CAN’T CHASE CUSTOMERS INDIVIDUALLY TO CHECK YOU’VE CLAIMED, THIS IS THE CUSTOMERS RESPONSIBILITY TO CHECK IN OUR GROUP WHEN WE POST EACH MONTH ABOUT CODES TO CHECK IF YOU’VE EARNT YOURS. THANK YOU. UNCLAIMED CODES CAN’T BE CARRIED OVER AND MUST BE CLAIMED AND USED BY THE DSTE WE SHARE WITHIN THE GROUP. THANK YOU.
If any payments are missed you’ll automatically lose your subscription space and will need to sign up again.
Please only order this box if you’re happy to wait for the dispatch dates we have mentioned. Once your order is placed it will then be put on hold and once complete you will receive an email to let you know. Please note if you agree to our terms and conditions at the checking out section, you’re also agreeing that your happy for me to substitute any out of stock items for something similar.
At times we can also just refund your full order as you’re unable to purchase other items when buying this box. You are free to cancel at any time, but we expect 30 days notice of cancellation.
*Postage will be added at the checkout.