Update on what’s happening during lockdown

Good evening!

Slight change to what I was going to write about as I thought with the recent update from Boris I’d be better sharing what’s happening here at LIWL HQ.

So as of 11th May 2020 I’ll still be following guidelines of social distancing and posting out just a couple of times each week. My reason behind this is I’m still having to work alone, I haven’t the foot space to be able to keep a 2 meter distant exit in my workshop so it would be classed as unsafe for my staff. Because I’m having to work alone this means I have to do all the work myself which is taking longer as I’ve no one to help me. I’m working Monday to Friday but shorter days, this is also due to having Alfie home and I need to spend time with him whilst he does his school work, he’s doing very well with this too. I actually admire anyone who home schools full time, it’s not easy especially when you’re running a business and also have a household to look after too.

Parcels are packed daily, but not sent out each day as I like to collect these until I’ve got many packed up so that it makes it easier for my postman who collects from me. We as always are keeping our distance and we have a system in place that we don’t have to be near each other when he collects as it’s all left outside the workshop along with his paperwork. We just have a little wave and say hello through the window, it seems strange still, but it’s keeping us both safe.

Ive also turned off collection until September, I’ve done this as I feel that it’s safer to not allow customers to collect until we know it’s much safer and also because I’m working alone it’s not as easy to offer collection due to my working hours being all over the place as I don’t have set times at the money I just grab some work hours as and when I can fit them in around family life. Collections will start up again, but at the moment I’m unable to say when.

As some of you may have seen, my scent list has got smaller over the last 2 months, this is due to everything that’s happening, also some scents have gone on holiday and will come back and also helps me as a smaller scent list I can manage to make stock easier whilst working alone. Some scents will be matched to seasons, which I’m slowly starting to sort out. So for example, today Snow Fairies was taken off my scent list, this is because it’s going to be an autumn/winter scent and I decided to do it today as all stock on the website had sold of this in wax so it’s a perfect time to end it until later in the year. It’s good to keep scent lists moving and changing as then it gives you far more of a variety, there’ll be a lot more changes this month with my scent list as stock runs out, which I’ll keep you all updated on.

Customers who are wanting to add to orders, I’m still able to do this, but if you wish to add you must do this before I start to pack your current order up. You’ll need to message my Facebook/Instagram business page along with your order number and what you’d like to add to it, then I’ll give you instruction on how to do this if this is at all possible. I’m unable to hold onto orders so please make sure you contact me as soon as you think you’d like to add to them. Orders are taking longer to process at the moment and they can take up to 10 working days before they are due to be packed up and then they’ll go on my next collection date. Once your order leaves me Royal Mail will deliver your parcel, but please give it at least 15 working days before you contact me if it’s not arrived. We’ve extended this as Royal Mail are experimenting high volume of parcels and taking longer to deliver, which is very unstandable at this moment in time. They’ve been really amazing though and are getting most orders delivered within 6 days of collecting them from me, sometimes quicker depending on your area and your sorting office.

Now last week I talked about Instagram and this week I’ll be  having an Instagram giveaway. You’ll need to watch out for this as it’ll be posted to my newsfeed, but the giveaway won’t be posted on Facebook, I will mention it on Facebook, but you’ll need to be on Instagram to be able to enter. As always there’ll be rules, so you must make sure you follow them all to be in for a chance of winning. It’s been lovely seeing a few of you interacting on my Instagram and sharing pictures to your stories and tagging me, be sure to keep doing this as it helps me to be seen even more and I’ve had a few more followers this week too. On weekends you’ll find me over on Instagram more, I do all my posting to Facebook from Instagram and then have a quick look through and check my inbox and then jump off. If you’ve not tried Instagram do, it’s really lovely and I find lots of amazing accounts via Instagram and I’ve purchased off a few too. I’ll always share my purchases to my stories so keep your eyes peeled.

Right I’m off, I’m going to start on my inbox and emails and then put my feet up, it’s been a very busy day. I’d just like to say a massive thank you for all your orders and thank you to everyone who’s just recently bought off me for the first time too, I’m so very grateful.

Be sure to have an amazing sparkly week, stay safe and……..happy melting! ❤️?

 

28 replies
  1. Paula
    Paula says:

    I love the idea of seasonal scents. I’m glad I have a bag of snow fairies brittle here as I love it so much. Reminds me of my little girl as she has the shower gel for xmas from her auntie ?

    Reply
    • Rachel
      Rachel says:

      Hi Paula, I’ve wanted to do season scents more for a bit now, but because my list was so very big it was hard. I’ve managed to cut it down to just over 20 different scents now from what was over 40 scents on my list. I’m still cutting a few others out, but once I get my season scent list in order I’ll share with everyone xx

      Reply
  2. Gemma
    Gemma says:

    Lovely read, I love Instagram too! Looking forward to trying all of the lovely scents in the latest subscription box! Have a wonderful week! Xx

    Reply
    • Rachel
      Rachel says:

      I can’t wait to share the contents, hopefully I’ll be able to on Wednesday if everyone’s received them by then xx

      Reply
  3. Louise Ross
    Louise Ross says:

    Looking forward to seeing what new wax that you’ll have Rach! I’m always amazed at some of the names you come up with especially when I see them on Throwback Thursday ( a wee bit envious in a good way as I’d love to smell them)
    Have a great week. ??Xx

    Reply
    • Rachel
      Rachel says:

      Aww I love coming up with the names it’s one of my most favourite parts. I’ve had some funny names in the past and I’ve lots in store too. Can’t wait to share with you all xx

      Reply
    • Rachel
      Rachel says:

      I can’t wait to hear what everyone’s favourites are. Hopefully I’ll be able to share the contents on Wednesday xx

      Reply
  4. Kate W
    Kate W says:

    Love how you update us on your blog. Loving the sound of seasonal scents, it keeps your scent list lovely and fresh xxx

    Reply
    • Rachel
      Rachel says:

      I’m actually loving blogging and I’ve a way to go yet, but every week it gets easier and easier to blog. I’m so happy that you enjoy reading it and thank you for leaving a comment too xx

      Reply
  5. Georgina Downings
    Georgina Downings says:

    Another great blog Rachel. So sad my fave Hide him in the wardrobe has gone, but a change is as good as a rest, that’s what my mum used to say.x
    Looking forward to what you change it with and I’m sure it will be just as gorgeous. Look forward to all the new scents you have fir us all. You take care Rachel. Stay safe. xxx

    Reply
    • Rachel
      Rachel says:

      Your mum was right. Hide Him In The Wardrobe will make a come back in 2021 as an exclusive as its loved by many. I can’t wait to share with everyone my changed scent list and even though some scents I’ve had to put on hold due to everything that’s happening right now, they’ll be launched next year so I know you’ll all have something to look forward too xx

      Reply
  6. Rachael
    Rachael says:

    You have to do what’s right with you and your business,stay safe and look after yourself and those around you. I’m in work (care assistant to the elderly) and looking forward to getting home to my subscription box (also had a cheesecake made by the neighbours for me haha) x x

    Reply
    • Rachel
      Rachel says:

      Rachael you’re doing an amazing job and I admire you all looking after our loved ones. My grans in a care home and I’ve seen via videos and photos how amazing careers have been and you’ve all got a special place in my heart xx

      Reply
  7. Sue K
    Sue K says:

    Love snow fairies think got some brittle in my stash somewhere glad u not given it a permanent break can’t decide a favourite from new box love them all love the Monday blogs even though I don’t always read until later in the week as for commenting I always do and then the stupid internet don’t send and then forget to go back I promise I do read every week xx

    Reply
    • Rachel
      Rachel says:

      Aww I know how busy you are and I appreciate you reading and commenting them. You can comment on them at anytime it doesn’t have to be on the Monday, so please don’t ever worry. Stay safe my lovely and hopefully one day collections will be open again and we can all see each other xx

      Reply
  8. Gemma
    Gemma says:

    You’re doing an amazing job in such a difficult time! Love getting my orders, no matter how king I have to wait. They always seem to come when I’m having my worst days!!

    Reply
    • Rachel
      Rachel says:

      That’s the universe, he knows when you need them. So happy you love my wax and thank you for commenting this evening too xx

      Reply
  9. Lisa Simmons
    Lisa Simmons says:

    You are an amazing lady Rachel, love reading your blog, will do it every Monday from now on, can’t wait to receive my first every order xx

    Reply
    • Rachel
      Rachel says:

      What a lovely thing for you to say, thank you. I can’t wait for you to get your order and I’m excited for you to get melting. Take care xx

      Reply
  10. Maria Wall
    Maria Wall says:

    I love reading your blogs Rachel. You are so informative. Thank you for the update about scents and deliveries. Well done xx

    Reply
  11. Tonya Hinley
    Tonya Hinley says:

    Thank you so much for the update Rachel, it’s very informative and we are knowing what to expect in regards to the deliveries during this uncertain time, also thank you for making our deliveries safe also.
    I love the idea of the seasonal scents, would you be bringing them out as a collection also or just separate?
    Its lovely to hear that Alfie is doing well with the home schooling as it’s hard for them and us as parents, I dont know how teachers do it day in day out and that’s as in getting them to do their work lol. I have to bribe my 4 year old ?, at times lol.

    Anyway I will stop babbling now. Hope your well within yourself.

    Thank you for creating all these amazing smellies and clothes.

    Take care, xx

    Reply

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